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BUYER DECISIONS

From selection to quotation: know what to review.

Clarify supply scope, responsibilities and required evidence. Unknown specifications and document availability remain subject to confirmation before the next step is agreed.

Who confirms what?

Connect Hive

Coordinates requirements, candidate products, manufacturer information and quotation / supply-scope discussions.

Manufacturer

Confirms product specifications, configuration, available test / quality documents and product-specific support terms.

Installation / integration partner

Installation and system integration can be discussed with a partner. Confirm the named provider, work scope and commissioning, training and maintenance responsibilities in writing for each project.

Customer / site owner

Provides operating conditions, site constraints, safety / quality requirements and final application-approval criteria.

These roles frame the discussion; they do not automatically commit to turnkey construction, site safety responsibility, process validation or a response-time guarantee.

Separate product information from the confirmed supply scope.

Product families for review

Review candidates using official product information. A product card does not confirm stock or immediate supply of every configuration.

Confirm in the quotation

Confirm item / specification, quantity, included and excluded components, documents, freight, lead-time basis, installation, training and warranty scope. Price and lead time are subject to the conditions at quotation.

Site-specific agreement

Piping, electrical and communications connections, civil / structural review, permits, site testing and acceptance criteria need separate agreement.

Document request matrix: availability must be confirmed

These are examples of documents to request. Actual availability, disclosure, language, applicable model / lot and current revision have not yet been confirmed.

Specifications & materials

Datasheets, wetted materials, dimensions and connections

Quality & traceability

Certificates, test reports, lot traceability and change-notification scope

Bioprocess / qualification

Where applicable: sterilization, integrity, extractables / leachables and biological safety evidence

Measurement & equipment

Calibration evidence, manuals, power / communications and maintenance information

State mandatory documents, their purpose and deadline. Confirm manufacturer approval and NDA conditions for restricted information first. Product test evidence does not replace validation of your process.

Request document availability

Replacement review goes beyond dimensions.

Do not assume equivalence, drop-in compatibility or exemption from qualification. Review differences and required evaluation against the customer approval process.

Discuss a replacement

Evaluation proceeds within an agreed scope.

  1. Clarify objectives, feed / site conditions and mandatory documents.
  2. Review candidate evidence and unresolved differences.
  3. Agree sample availability, cost, schedule, equipment, method, safety and acceptance criteria before evaluation.
  4. Record limitations and open questions; decide whether to supply or evaluate further.

Samples, free testing, site visits and a fixed completion date are not confirmed services. Performance is not guaranteed before acceptance criteria and responsibilities are agreed.

Discuss evaluation scope

Quote readiness: leave unknown items for review.

The enquiry form helps summarize your purpose, application, quantity / throughput, timing and document / site conditions. Readiness is not a quotation commitment or suitability score.

Prepare a quotation enquiry

Agree NDA and transfer arrangements before sharing sensitive material.

Do not enter trade secrets or sensitive personal information. Mark the request for NDA discussion to include that preference in your enquiry. This does not execute an NDA or create a secure upload facility.

After a confirmed receipt, a reference-linked email can continue the discussion. Send confidential drawings or data only after confirming an executed NDA and an approved transfer method with the contact person.

Compare hyCLEANER cleaning robots for your site.

Official published comparison · reviewed 2026-10-18
ItemsolarROBOT compactsolarROBOT pro
Manufacturer area guidanceApprox. 50–2,000 m²Approx. 2,000 m² upward
Typical review priorityFragmented / narrow / east–west arrays; handlingLarger continuous areas; wider coverage
Construction6 modules, each under 10 kg7 modules
Brush width800 mm standard; 1,150 mm optional1,100 / 1,300 mm; offset up to 2,400 mm
Edge detectionOptionalStandard; AutoDrive path holding

Area bands are recommendations, not site approval. Published working rates are not total-job rates including moving, utilities and safety preparations. Confirm price, lead time and supplied configuration separately.

Check roof / module condition and loading, slope / gaps, access, lifting, fall protection, water flow / pressure / quality, charging and hose routing. Sensors do not replace fall protection. Follow the supplied equipment manual and site assessment.

compact · Official manufacturer source · pro · Official manufacturer source

Cleaning economics scenario

Optical soiling is not electrical energy recovery. This scenario uses a separate electrical recovery estimate and does not guarantee returns.

Use the same period and cleaning plan for every input. Use average recovery allowing for rain, re-soiling, clipping, curtailment and downtime. Include labor, water / treatment, access, transport, consumables and service in per-event costs.

Formulas and limitations

Recovered generation = reference generation × recovery fraction. Gross benefit = recovered generation × energy value. Operating cost = events × event cost + period cost. Net operating benefit = gross benefit − operating cost. Break-even recovery = operating cost ÷ (reference generation × energy value) × 100. Benefit is not multiplied by cleaning events again.

Equipment capital cost, financing, tax and discounting are excluded; this is not ROI or payback. A break-even recovery above 100% is unattainable within this scenario. Inputs are calculated only in this browser and are not stored or sent to analytics or advertising services.